You may have recently heard the term Fear Free from a friend or seen it advertised. Founded in 2016 by Dr. Marty Becker, it comprises a group of different veterinarian professionals and pet experts gathered together for the single purpose of preventing and alleviating fear, anxiety, and stress in pets by inspiring and educating the veterinary professionals and people who care for them. Since its inception, over 30,000 veterinary and pet professionals have committed to becoming Fear Free certified.
Passionate Paws Animal Hospital is proud to announce it will soon join this elite group of individuals. Not only will we have Fear Free certified professionals on staff but we will become a Fear Free certified practice, which will validate much of what we have already practiced since opening almost two years ago. Fear Free certified practices will have successfully implemented Fear Free into all aspects of their business: culture and leadership, to client education, staff training, facility, and patient visits.
My husband and I built this hospital for pet parents because we are pet parents and so is everyone of our team. We set out to create a unique experience for both pets and pet parents that put your furbaby at the center, promoted and delivered a Fear Free experience, provided integrative pet healthcare, and partnered with you as the primary caregiver in developing customized treatment plans. When we started our design, we knew nothing of the Fear Free program, we just knew there had to be a better experience for pets and pet parents than the traditional vet visit so many of us have experienced in the past.
A visit to the vet should be pleasant and fun, not stressful and fearful. In order to do this we completely reinvented the look, feel, and even smell that has long been associated with a typical animal hospital. But, we didn’t stop at design. We also reexamined our approach to patient care and pet parent service to ensure a calm, pleasant, and fun experience for pet and pet parent alike.
Passionate Paws becoming Fear Free certified is just the natural progression from what my husband and I envisioned from the start. We are so excited to continue to improve the experience for our existing pets and pet parents and for those that are still to come.