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David Dygowski
David Dygowski
15:02 10 Apr 18
Dr. Susan and staff at Passionate Paws are the most caring, knowledgeable, and personable veterinary practice in the area. She helped my friends life long dog with her bladder infection. I loved how Dr. Susan gets on the ground with the pets instead of making them stand on a steel exam table. Truly a warm experience,. I've also referred a family friend to them during an emergency, their sweet dog Puma was foaming at the mouth etc and Dr. Susan made time on a weekend to fit Puma in and correctly diagnose the issue. They are an integrative practice, meaning they offer an array of holistic treatments in addition to traditional vet medicine. All in all just the best place for your furry family members!read more
Kelly Hubatka
Kelly Hubatka
15:55 28 Feb 18
In my 7 years of owning my 2 dogs, I finally found a vet that I am comfortable calling home. The staff and Dr. Bonilla are SO friendly and you can tell they not only care about the health of your pets, but are mindful of the financial side of things when making recommendations -and aren't pushy, judgmental or rude about it (which I have experienced at other vets). The office is clean and beautiful too - my 2 little anxious dogs left happier than I anticipated! So grateful we found this place!read more
Alicia
Alicia
18:08 16 Jan 18
Passionate Paws is the most compassionate animal hospital I have ever been to. The staff is wonderful and Dr. Susan is very knowledgeable. The grooming services are great as well. Our dog loves it here and looks forward to her visits!read more
Matthew Mascari
Matthew Mascari
17:43 17 Mar 18
I only trust Dr Susi with my dog, I fly with him all the way from New Jersey 3 times a year. Her attention to detail, care, and bedside manner is unparalleled. Anyone not coming to Passionate Paws is missing out.read more
wizard xxvi
wizard xxvi
01:30 06 Apr 18
Dr. Bonilla is truly one of a kind, she has a true passion for animals. I was a veterinary technician for over three years and I can honestly say I have never seen a veterinarian as passionate as she is. I first met her when our cat needed his rabies vaccine, I was very hesitant on doing it because my cat Jasper has vaccine reactions that causes him to get extremely ill. When I told her my concern she informed me they use a vaccine called PUREVAX which is free of adjuvants and made specifically for cats. She decided it was best to give him a Benadryl injection to prevent a reaction. When I came to pick him up I was blown away at the quality of care my little guy had received. He was sitting up front being held by Erica. Jasper is usually extremely nervous at the vet and he seemed pretty content in the exam room. Dr. Bonilla examined him while he was on the cat condo and he was perfectly happy! We absolutely adore Dr. Bonilla and her amazing staff and are so happy we found them!read more
Joe Pope
Joe Pope
02:38 22 May 18
Dr. Bonilla and the crew at Passionate Paws are the best! I followed Dr. Bonilla from her previous practice because I had such a positive experience working with her to treat my Jack Russell. He is now a senior dog, and Dr. Bonilla has knowledgeably and competently helped us treat and manage several health conditions.read more
Elaina Matthews
Elaina Matthews
15:46 13 Jun 18
I would drive for almost an hour for Susan Bonilla (and it was WORTH IT!). She is absolutely amazing, and I have never felt more comfortable with a Vet. I felt that she actually treated my dog, instead of treating my wallet. The entire staff is wonderful. They would all come in and take turns playing with my fur baby on the floor. He loved it there as well! He is a French Bulldog, & prone to many issues, and she would address every single one, and offer referrals if he needed anything specific. She could even get him in same day for emergencies. I am sadly relocating to another city, and one of the things I will miss the most is how comfortable we were with Passionate Paws. I am so sad to go!read more
Kelly Flanagan
Kelly Flanagan
00:08 22 Jun 18
Wonderful vet and staff! Very caring. Dr. Susan just called me at home to check on my dog. How many doctors will personally call you just to check in? Love her!read more
Alena Norton
Alena Norton
19:25 02 Aug 18
My review is long overdue!! I am a pre-vet student and during the summer of 2017 I searched far and wide for a veterinarian who would show me some of the ropes with the little experience I had. I hit the jack pot with Dr. Bonilla and her team. The vet-techs and staff were so welcoming to me. She is caring, realistic, helpful and her wholistic, integrative approach makes owners feel comfortable putting their fur baby's health in her hands. She values educating the owner about how she goes about treating their pet and never prescribed anything without first explaining why --I think that is commendable. I learned so much just from about a week's worth of work with her. She taught me as she went and let me get hands-on experience. I even brought my own pup in to be groomed and Brittany Davis was so charming with my anxious labradoodle. Her work was great, seamless and she was very attentive to how I wanted his hair cut. While I have moved out of the area because of school, I would definitely continue to bring my pup their for his veterinary and grooming needs if I were still in Waxhaw. I would recommend her to anyone in the area!!Thanks, Passionate Paws!!read more
Stacy Carr
Stacy Carr
01:56 09 Aug 18
Passionate Paws helped us out when we needed it most! I have an 8 year old african dwarf frog and his belly had become very swollen. My daughter is interning at their office and had asked if they had any amphibian experience. Dr. Crovesi said she didn't have any practical experience with frogs, but she would love to research and see what she could find. She did such an excellent job! She found several options and gave me tons of information. We decided to extract the fluid from his abdomen and check for infection. He already acts like he is feeling much better. Dr. Crovesi is so helpful and skilled! Let me say, anyone who can handle an african dwarf frog is talented! They are so small and fragile, and they get very jumpy when they are out of the water. She and the technicians (especially Dalton) did an amazing job!read more
Celeste Mattson
Celeste Mattson
18:12 04 Sep 18
We switched to Passionate Paws because we were not happy with our previous vet. We made the right choice! They treat every pet individually. My dog, Sadie, was very nervous, but they made sure to bring her in the side door and did what ever it took to calm her. We got results immediately and had a plan to get her up to date on her health. Thanks to Dr. Crovesi who took the time to really care and do what was best for Sadie! Would highly recommend Passionate Paws!read more
Pam Brake
Pam Brake
22:59 06 Sep 18
My husband and I have five small dogs, and my daughter has two dogs currently, and one who recently passed away, and we have chosen Passionate Paws Animal Hospital for our Veterinary care.. The entire Passionate Paws team is outstanding in terms of communication, compassion, treatment options, providing projected procedure costs, pet interaction, and knowledge. We and our pets adore Dr. Susan and her staff, and honestly, we feel like we are family. Recently, we have had the pleasure to have one of our dogs seen by Dr. Flavia Crovesi, and found her to be a delightful lady, full of life, compassionate, caring, and wonderful at communication. We appreciate that Dr. Crovesi sends us a follow-up report of our visit, just in case we forget a specific instruction. Overall, we feel Dr. Susan Bonilla and Dr. Flavia Crovesi are the gold standard of Veterinary care and appreciate relying on their knowledge and care of our beloved pets!read more
Brittany Mahon
Brittany Mahon
15:19 13 Sep 18
She is absolutely amazing! I'm definitely transferring all my furbabies here!
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